What are the Basic Features Look for in a Web Hosting Service

Last Updated: Jan - 28 - 2020

What are the Basic Features Look for in a Web Hosting Service.


Everyone needs a web site, and every website needs great hosting. However, not all web hosting services are the same. Web sites need several requirements to be met in order to maintain functionality at all times. The basic features to compare when choosing a web hosting service are bandwidth, storage space, reliability, technical features, and customer support.




The term bandwidth refers to the maximum amount of data served by a web site in a given month. In years past, bandwidth was doled out in gigabyte intervals. Now, though, any web hosting service worth a second glance will offer unlimited bandwidth.

Bandwidth is one feature that should not be overlooked when choosing a web hosting service.


Storage Space

Most modern web hosting services are running on cloud technology. Cloud storage replaces the need for a dedicated hard disk to hold the files that make up a web site.

Since cloud-based storage spreads files over a distributed network of RAID hard drives, a decent web hosting service will not place a limit on the amount of data that can be stored as part of its services.



A web site should be up and running all the time, ideally. While many web hosting companies guarantee near-perfect reliability, it is best to look beyond the guarantee to find out the actual specifications of the network. A load-scaling, distributed network with redundant Gigabit connections and power supplies is the best way to go for reliability reasons.

In the realm of web hosting, “redundant” is a good word, and one to watch for.


Technical Features

Fortunately, most web hosting companies offer support for popular programming languages and protocols. This is one area that is hard to get wrong. Any web hosting service should actively support MySQL, Perl, PHP, and other popular technologies. This one is a no-brainer.


Customer Support

Finally, customer support is a huge issue when it comes to web hosting. The nature of pulling together disparate files, applications, and plug-ins lends itself to problems. In order to address these issues, as well as others that inevitably arise, a good web hosting service should provide 24/7 customer support through email, chat, and (most importantly) telephone.

It is crucial that support representatives be knowledgeable and trained on the features and tools found in the hosting service. Before choosing a web hosting service, you will want to research the customer service standards of the company you are prospecting. Poor customer support ratings can be a deal-breaker.

This article is provided by our team of content writers for informational purposes and should not be relied upon as a professional advice.
Top ranking

Simplest builder in the market

Competitive pricing

Excellent user interface